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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Intangible Deliverables | 26% | - Relationship and stakeholder management - Influencing decision-making and advocacy - Building strategic alignment and consensus - Facilitation and cross-discipline collaboration - Vision communication and storytelling |
| Topic 2: Leveraging Adjacent Roles & Skills | 19% | - Aligning design with Salesforce ecosystem capabilities - Guiding solution delivery and iteration - Collaborating with development, UX, and business teams - Identifying technical and business capabilities - Applying systems thinking and platform knowledge |
| Topic 3: Tools and Artifacts | 23% | - Design documentation and alignment tools - Opportunity framing and prioritization frameworks - Discovery and research techniques - Roadmapping and solution visualization - Journey mapping and system modeling |
| Topic 4: Value Design | 32% | - Ethics, values, and user-centric principles - Co-creation and stakeholder engagement methods - Strategic rationale and future implications - Feasibility, desirability, and viability assessment - Problem framing and challenge statements |
Salesforce Certified Strategy Designer Sample Questions:
1. In which phases can the participants expect prompts from the part of the directors of the session?
A) Challenge Framing
B) Both
C) Neither
D) Brainstorming / Idea Generation
2. What can be built to allow agents to quickly gather data from a customer while on the phone by vieweing a series of pre-defined screens that allow input?
A) a Flow
B) A Workflow Rule
C) A Process
D) An Assignment Rule
3. True or False? Each dashboard has a running user, whose security settings determine which data to display in a dashboard.
A) TRUE
B) FALSE
4. Which Formula function can be used to output text?
A) CURRENCYRATE
B) MINUTE
C) ABS
D) BEGINS
5. Of the 4 target types to measure business success, which one fits the following example: Tracking growth of a re-modelled and fully translated spanish website for a company that operates in the US.
A) Growth Target
B) Customer Satisfaction Target
C) Expansion Target
D) Efficiency Target
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C |
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