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IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:

1. The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?

A) Assets and People
B) All of the above
C) Work Orders
D) Service Requests and Incidents

2. Creating reports on alerts in IOC can be done easily using the reporting model included. Which of the following is a typical report you would expect to see?

A) Show Alerts by the financial impact that has been associated with them
B) None of the above
C) Show Alerts by urgency, severity, certainty or the combination of all three. These can start with a summary chart (such as a histogram by time period) and then drill into a detailed view.
D) Show Alerts that have crossed network subnet boundaries

3. Standard Operating Procedures are created through a Design Tool, which is:

A) an XML definition tool for work flow definitions
B) a graphical authoring tool where you canconnect different types of nodes and actions
C) an Eclipse-based IDE for diagramming the procedure
D) None of the above

4. The Data Integration Broker is the technique for acquiring and normalizing data from disparate sources, and is made up of which components?

A) Archiving, and Backup/Recoverymanagers
B) Data Abstractors, which provide isolation from different database vendors
C) All of the above
D) Providers that handle different data source types, Receivers that handle the mapping into the operations center formats, and Directives/Collaborators for outbound data feeds

Solutions: