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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting and Analytics | - Knowledge usage analytics
|
| Search and User Experience | - Knowledge search configuration
|
| Configuration and Setup | - Initial system configuration
|
| Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Integration and Extensibility | - Integration with Oracle CX applications
|
| Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
1. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. FetchContact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A".
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet allthe requirements?
A) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
B) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHEREC.Name.First like 'A%' ORDER BY Contact.First;
C) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
D) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
2. Which three tasks should you perform after deploying custom objects? (Choose three.)
A) defining relationships with other custom objects or standard objects
B) editing a user's profile to grant permissions to use the custom object workspace
C) creating system attributes
D) adding the workspace to a user's navigation set
E) creating a workspace
F) creating standard reports
3. Which two report columns aredisplayed in Oracle Knowledge Advanced? (Choose two.)
A) Description
B) Rating
C) Summary
D) Answer ID
E) Author
4. Which statement is true about dashboards?
A) A new dashboard can be created by copying an existing dashboard.
B) A new dashboard can be scheduled with alerts
C) The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
D) A new dashboardmust have more than one report.
E) A new dashboard can be created only by dragging existing reports to the dashboard design center.
5. Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code"ACCESS_DENIED".
What are two reasons for this? (Choose two.)
A) Staff account profile does not have permission to access Knowledge Foundation API.
B) For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
C) Staff account credentials are not correct.
D) Knowledge Foundation API can only be used by an internal application.
E) For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,D,E | Question # 3 Answer: C,D | Question # 4 Answer: A | Question # 5 Answer: A,B |






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