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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. Which of the following tabs under MSCONFIG would allow a technician to configure all of the applications that launch at boot?

A) Boot
B) Services
C) Tools
D) Startup

2. A technician has just updated a user's PC to Windows 7 and connected to a network printer through a print server. After finishing, the user reports that the printer will not print. Which of the following is the MOST likely reason for this issue?

A) The printer is not installed on the print server.
B) The server is using PCL instead of PostScript.
C) The PC's network connection is down.
D) The print server does not have the proper driver.

3. An employee receives a phone call inquiring about company information. This is an example of which of the following?

A) Phishing
B) Shoulder surfing
C) Social engineering
D) Rootkits

4. A modern gaming graphics card is showing pixilation on screen and is occasionally rebooting a PC without prior notice. Which of the following symptoms is MOST likely being experienced?

A) Resolution mismatch
B) Improper slot installation
C) Old drivers
D) Card overheating

5. It is a company's policy to shut down all workstations at the end of the day. However, the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a `NTLDR is missing' error. Which of the following is a possible solution?

A) Change the Boot order in the BIOS.
B) Make it a part of the evening checks to ensure all disks are removed.
C) Make a company policy that states that it is unlawful to leave disks in the machines.
D) Make a daily announcement to remove all disks before departing for the day.

Solutions: