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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

A) 7 days
B) 3 days
C) 15 days
D) 30 days

2. Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

A) Web Services
B) ICR Administrator
C) Maintenance
D) Operations
E) Administration

3. Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is not working.
What would be causing this problem?

A) The user has incorrect roles assigned.
B) A remote database was not configured on the AAEP.
C) The new POMDriverApp provided with the POM software was not deployed on the application server.
D) There are no Announcement Port licenses available for the POMDriverApp.

4. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)

A) an existing contact strategy
B) sufficient voice ports and POM CCA licenses
C) the Call Classification Analysis (CCA) timeout to be used
D) an existing contact attribute
E) the IP of the POM server

5. You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)

A) Reconnect each Media Processing Platform (MPP) with the EPM.
B) Restart the MPP service from the EPM.
C) Restart the vpms service on the Experience Portal Manager (EPM).
D) Restart the avpSNMPAgentSvc on the EPM.
E) Install a new license file on the EPM.

Solutions: