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Avaya 3000-3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Telephony and Messaging Applications | - Communication applications
|
| Topic 2: Implementation and Configuration | - System deployment
|
| Topic 3: Maintenance and Troubleshooting | - Operational support
|
| Topic 4: Infrastructure Data Gathering | - Customer productivity requirements
|
| Topic 5: Call Routing and Networking | - Multi-site networking
|
| Topic 6: IP Office Hardware and Components | - Platform hardware selection
|
| Topic 7: Solution Design | - SME communications solution architecture
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Which method will avoid corruption of the data on the SD card when removing the SD card?
A) Pull out the card; special shutdown is not required.
B) Use system Monitor to shutdown the card before removing the SD card.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Dial the shutdown short code to shutdown the card before removing the SD card.
2. For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
A) Set IP address of call accounting software.
B) Install Delta Server.
C) Set CDR.
D) Set SMDR.
3. What does "IMAP support" mean in the IP Office UMS service?
A) All messages are forwarded to a user e-mail account and deleted on their telephone.
B) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
C) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
D) A user can see/listen to voicemail messages via Web browser.
E) A user can receive voicemail messages only using MS Outlook.
4. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A) SSA Snapshot
B) System Monitor with default filters
C) System Monitor with ISDN L3 filter options enabled
D) Debug Manager on DTE port
5. Which IP office application can be installed on the same server as CCR?
A) IP Office Administration Suite
B) IP Office Voicemail Pro up to 16 voicemail ports
C) one-X Portal
D) IP Office Voicemail Pro up to 20 voicemail ports
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |






