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Facebook 600-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Measurement and Analytics | 15% | - Track key performance indicators - Use Meta Insights and analytics tools - Interpret data to improve strategy - Identify opportunities for growth and monetization |
| Topic 2: Community Strategy | 25% | - Scale community effectively - Build operational workflows and admin roles - Plan for community lifecycle stages - Design community structure and governance |
| Topic 3: Community Engagement and Moderation | 20% | - Onboard and welcome new members - Foster interaction and meaningful connections - Moderate discussions and resolve conflicts - Manage violations and enforce rules consistently |
| Topic 4: Community Foundation | 20% | - Apply Meta Community Standards and policies - Select appropriate Meta platforms (Groups, Pages, Instagram) - Define community mission, goals, and success metrics - Establish community guidelines and rules |
| Topic 5: Content Strategy | 20% | - Curate and moderate content quality - Adapt content for member segments - Use events, live video, and interactive formats - Develop engaging content aligned with community goals |
Facebook Certified Community Manager Sample Questions:
1. After several years of rapid growth, a highly engaged group loses its original community manager. When someone new assumes the role, they discover many posts violate community guidelines and require moderation. This new community manager therefore wants to establish a strong presence and clarify the group rules.
Which option is the most efficient method to re-establish communicate community guidelines?
A) Remove members who have previously violated the community guidelines
B) Tag members in a post when they violate the community guidelines
C) Comment on posts with links to the community guidelines
D) Share the community guidelines in an announcement post
2. It's April, and Earth Day is approaching. A parenting group has shown interest in sustainability, so the community manager brainstorms new ideas to engage the community.
What are the two most efficient steps for the community manager to take to inform campaign planning? (Choose 2)
A) Review the geographic locations of group members
B) Conduct a search of sustainability keywords
C) Launch a poll to understand which topics are of interest
D) Watch the top three nature documentaries released this year
E) Analyze post themes from the last three Aprils
3. The community manager of a professional networking group hosts an annual in-person event. The community needs to rapidly transition the event to an online environment.
What should the community manager do to keep people engaged during the online event?
A) Create an ad and target attendance from outside communities
B) Ask attendees to create sub-communities and monitor conversations
C) Create a schedule and invite attendees to sessions that align with their interests
D) Start a new community and post event content there
4. A well-regarded celebrity community member violates a group rule that does not allow posts that contain political discussion. Post approval is turned on in this group.
This is the first time that this community member has submitted a post and the first time that the community member has violated the guiding principles.
What are two courses of action the community manager can take in this situation to maintain the group's culture? (Choose 2)
A) Treat the celebrity according to the policy of the group
B) Decline the post with feedback to educate the celebrity on the group policy
C) Approve the post with a warning to the celebrity
D) Approve the post and close commenting to prevent political discussion
E) Adjust the rules to allow political content and generate more group engagement
5. A personal trainer wants to grow their online presence. To generate more leads, they create a Facebook Page, a Facebook group and an Instagram profile.
However, the trainer struggles to manage this social media marketing, because of the time required to create content and promote each platform. The results are simply not worth the investment of time. The Instagram profile generates the most reach, while the Facebook group gets the most engagement. The trainer contacts a community manager for help to determine which of the platforms to focus on.
Which critical piece of information does the community manager need to make this decision?
A) How much the trainer enjoys using each platform
B) How many current clients found the trainer on each platform
C) How much engagement each platform gets
D) How much time the trainer spends on each platform
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,C | Question # 3 Answer: C | Question # 4 Answer: A,B | Question # 5 Answer: B |






