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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User Management | 8%-12% | - User creation and maintenance - Business roles and access rights - Access control management |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Internal and external pricing determination - Pricing components configuration |
| Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Lead distribution and qualification - Opportunity creation and buying center |
| Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. For which of the following business objects is external pricing supported?
There are 2 correct answers to this question.
Response:
A) Activites
B) Leads
C) Quotes
D) Orders
2. What is the difference between a business user and an employee?
There are 2 correct answers to this question.
Response:
A) Employees can be assigned access rights and business roles.
B) Business users can be created using the data migration template.
C) Business users can be assigned access rights and business roles.
D) Employees need to be assigned directly to the organizational structure.
3. Based on which opportunity attributes can you create a sales forecast?
There are 2 correct answers to this question.
Response:
A) Total Contract Value
B) Expected Revenue
C) Negotiated Value
D) Weighted Revenue
4. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
Please choose the correct answer.
Response:
A) The Fine Tuning activity is closed.
B) The Fine Tuning activity is NOT added to the project.
C) The Corresponding scoping element is NOT activated.
D) The Fine Tuning activity is NOT open for configuration.
5. For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
A) You want to standardize system access.
B) You want to restrict drop-down list values for a specific group of users.
C) You want to make custom reports available on the home page.
D) You want to set up a service agent for an administrator.
E) You want to perform fine-tuning activities.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: C,D | Question # 3 Answer: B,C | Question # 4 Answer: C | Question # 5 Answer: A,B,D |






