Career Opportunities
Once you pass the Cisco 350-801 exam and get certified, you can apply for numerous job roles, which include the following options:
- Unified communications engineers
Unified communications engineers are responsible for installing, configuring, optimizing, and maintaining IP telephony systems. These individuals can also troubleshoot operating systems, networks, and other application issues for complex cloud-centered communications. The average annual salary for Unified Communications Engineers is $78k, as stated on PayScale.
- Network engineers
Network engineers set up, develop, and maintain computer networks. They offer continued support to their customers, staff, and suppliers based on the requirements of the organization and can also troubleshoot arising issues. According to PayScale.com. the average pay for network engineers is $75k per year.
- Senior voice engineer
The responsibilities of a senior voice engineer include delivering voice infrastructure solutions in complex enterprise environments, configuring and implementing Cisco messaging platforms and Cisco VOIP, and resolving challenging incidents at the expert level. The average annual pay for these professionals is $128k, according to ZipRecruiter.
Certification Details
- CCNP Collaboration
CCNP Collaboration, on the other hand, is a certificate that proves one's ability to work with collaboration solutions on an intermediate level. Achieving it puts you on course to attaining certification supremacy by acting as the second-best option after the above-mentioned CCIE Collaboration.
Generally, learners must pass a two-exam combination to get certified. The core test, Cisco 350-801, and a concentration one from the options listed below:
- Cisco 300-810: Implementing Cisco Collaboration Applications (CLICA)
- Cisco 300-815: Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
- Cisco 300-820: Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
- Cisco 300-825: Implementing Cisco Collaboration Conferencing (CLCNF)
- Cisco 300-835: Implementing Automation for Cisco Collaboration Solutions (CLAUI)
Usually, CCNP Collaboration candidates are expected to have at least three years of proven experience working with collaboration services.
- CCIE Collaboration
CCIE Collaboration is Cisco certification that relates to the expert level and addresses a solid expertise in collaboration solutions. Success in this path sets you apart as a distinguished professional who understands the ins and outs of collaboration technologies. Aside from passing the Cisco 350-801 exam, candidates must also pass one lab test to qualify for this certificate, which in this case is the Cisco CCIE Collaboration v3.0. While the vendor does not list any strict prerequisites for attaining this accreditation, the applicants are advised to have about 5 years of working experience in managing collaboration technologies.
- Cisco Certified Specialist – Collaboration Core
Finally, Cisco Certified Specialist – Collaboration Core is a title that recognizes your accomplishments at the professional level. It serves as a validation of an individual's skills and ensures a base for further advancements in the industry.
Cisco 350-801 Exam and Its Target
The Cisco 350-801 exam is designed mainly for the network engineers, systems engineers, and network administrators who want to improve their professional expertise to move their career forwards.
The IT specialists who are going to pass the Cisco 350-801 exam should first make sure that they possess the requisite knowledge and skills. They must be able to implement and handle basic collaboration technologies that include collaboration applications, QoS, Call Control, media resources, Cisco IOS gateway, and codecs and endpoints. Their skills in implementing and deploying key collaboration technologies will be an added advantage.
Additionally, the students should demonstrate a specializing knowledge of the basic computer networking terms, including routing, switching, LANs, and WANs. Moreover, they must have a thorough understanding of the fundamentals of digital interfaces, Voice over IP (VoIP), and Public Switched Telephone Networks (PSTNs). The applicants should also have the general familiarity with Cisco Unified Communications Manager deployment, data networks, and voice.
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Cisco 350-801 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco IOS XE Gateway and Media Resources | 15% | - MGCP configuration and verification - Voice gateway configuration - ISDN PRI/BRI configuration and troubleshooting - Media resource management |
| Topic 2: Call Control | 25% | - Unified Communications Manager architecture - Call control features and configuration - Call routing and toll fraud prevention - Digit analysis and dial plan design |
| Topic 3: Quality of Service (QoS) | 10% | - Classification and marking - QoS configuration and monitoring - Queuing and policing - QoS principles for collaboration |
| Topic 4: Collaboration Applications | 10% | - Messaging and presence - Video conferencing deployment - Cisco Webex integration |
| Topic 5: Infrastructure and Design | 20% | - Edge devices: Expressway, Cisco Unified Border Element - Collaboration architecture design elements - Network components configuration and troubleshooting |
| Topic 6: Protocols, Codecs, and Endpoints | 20% | - SIP protocol analysis and troubleshooting - Codec selection and negotiation - Endpoint deployment and configuration - Endpoint troubleshooting |
Cisco Implementing and Operating Cisco Collaboration Core Technologies Sample Questions:

Refer to the exhibit. Users at a company located In New York cannot place calls. The New York gateway is configured with a T1 ISDN PRI card with 24 channels. The engineer runs the show isdn status command and receives output. Which action must the engineer take to resolve the issue?
- A. Change the switch type on the ISDN card to primary-5ess.
- B. Issue the no shut command Into the controller t1 interface.
- C. Change the card type from T1 to E1.
- D. Increase the number of timeslots in the controller t1 interface.
Correct Answer: B 🗳️
When a remote office location is set up with limited bandwidth resources, which codec would allow the most voice calls with the limited bandwidth?
- A. G.729
- B. G.711
- C. G.723
- D. G.722
Correct Answer: A 🗳️
An administrator is designing a new Cisco UCM for a company with many departments and firm structure on their communications policies. The administrator must make sure that these communication policies are reflected in the phone system setup. Certain departments cannot be accessed directly, even if they have dedicated DID numbers. Some phones, especially public phones, must not be able to dial international numbers Which type of function is configured to control which device is allowed to call another device in Cisco UCM?
- A. partitions and calling search spaces
- B. links and pipes
- C. regions and device pools
- D. calling patterns and route patterns
Correct Answer: A 🗳️
An administrator recently upgraded a Cisco Webex DX80 through its web interface but discovered the next morning that the unit had reverted to its previous version. What must the administrator do to prevent this from happening again?
- A. Set the prepare cluster for rollback to pre-8.0 enterprise parameter to true.
- B. Confirm the phone load name in the phone configuration.
- C. Assign a universal device template to the phone.
- D. Assign a phone security profile with secure SIP
Correct Answer: B 🗳️
Users dial a 9 before a 10-digit phone number to make an off-net call All 11 digits are sent to the Cisco Unified Border Element before going out to the PSTN The PSTN provider accepts only 10 digits. Which configuration is needed on the Cisco Unified Border Element for calls to be successful?
- A. voice translation-rule 1 rule 1 /^9/ //
- B. voice translation-rule 1 rule 1 /^9........./ //
- C. voice translation-rule 1 rule 1 /^9(..........)/ //
- D. voice translation-rule 1 rule 1 /^9.+/ //
Correct Answer: A 🗳️
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