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Salesforce AP-211 Exam Syllabus Topics:
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Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211
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Salesforce Accredited Agentforce Health Professional Sample Questions:
What are three requirements for implementing patients or members in Health Cloud?
- A. Ensure the Parent Contact object is blank.
- B. Ensure the Parent Account field is blank.
- C. Ensure the Account is the Parent to Household Accounts.
- D. Ensure 1-to-1 Account to Contact relationship.
- E. Ensure the Person Account object is used.
Correct Answer: B,D,E 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare. Which Health Cloud feature should a consultant leverage to meet this requirement?
- A. Patient Card
- B. Actionable Relationship Center
- C. Care Team
- D. Enhanced Timeline
Correct Answer: B 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer ' s Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer ' s Salesforce org. What should a consultant recommend to the Salesforce administrator to expedite implementation?
- A. Build custom page layouts and record types to support the requirement.
- B. Install the Health Cloud Care Request Extensions package.
- C. Install the Health Cloud Claims unmanaged package.
- D. Install an AppExchange prior authorization package.
Correct Answer: B 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention. Which three permission set licenses should a consultant assign to the security model for these users?
- A. Contact Center for Health Cloud permission set license
- B. OmniStudio User permission set license
- C. Service Cloud User permission set license
- D. Health Cloud Platform permission set license
- E. CRM Content User permission set license
Correct Answer: A,B,D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated. Which approach should a consultant use to set up this integration?
- A. A " swivel-chain " standard operating procedure document that will be distributed to users
- B. A point-to-point API connection from the EHR to Health Cloud
- C. A scheduled batch job that retrieves a file from an SFTP
- D. A middleware integration solution that can handle data transformation if necessary
Correct Answer: D 🗳️
Explanation: Only visible for ActualCollection members. You can sign-up / login (it's free).
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