Prepare C-C4H520-02 Question Answers - C-C4H520-02 Exam Dumps
Real SAP C-C4H520-02 Exam Questions [Updated 2022]
SAP C-C4H520-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Analytics and Reports 8% - 12% | Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes. |
| Smartforms > 12% | Explain the features of Smartforms module and locate /create templates. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Mobile SAP Field Service Management application > 12% | Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Integrations < 8% | Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow |
C-C4H520-02 Exam Certification Details:
| Sample Questions: | SAP C-C4H520-02 Exam Sample Question |
| Level: | Associate |
| Duration: | 180 mins |
| Languages: | English |
| Cut Score: | 61% |
NEW QUESTION 25
Which Business object permissions could you enable to use Time and Material journal? Note: There are
2 correct answers to this question.
- A. Expense
- B. Worktime
- C. Mileage
- D. Activity
Answer: A,C
NEW QUESTION 26
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.
- A. Worktime
- B. Efforts
- C. Quotation
- D. Mileage
- E. Expenses
Answer: B,D,E
NEW QUESTION 27
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Crowd Service Marketplace
- B. In the SAP Field Service Management Web App
- C. In the SAP Field Service management Mobile app
- D. In the SAP Field Service management Self-Service Portal
Answer: B
NEW QUESTION 28
The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?
- A. Series
- B. Drop-down list
- C. Picker
- D. Attachments
Answer: A
NEW QUESTION 29
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.
- A. Add Smartform
- B. Create Equipment
- C. Edit Business Partner
- D. Create Effort
- E. Send as E-mail
Answer: A,B,D
NEW QUESTION 30
When an existing template has been modified and released, what options to be given to the users?
Note: There are 2 correct answers to this question.
- A. Export other versions
- B. Reactivate other versions
- C. Delete other versions
- D. Deactivate Other versions
Answer: C,D
NEW QUESTION 31
What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to hide a Smartform from the mobile device.
- B. It is used to hide specific chapters.
- C. It is used to hide specific elements.
- D. It is used to change Smartform mode from development to active.
Answer: B,C
NEW QUESTION 32
As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?
- A. Create a follow-up activity from the Efforts page.
- B. Create a follow-up activity from the Smartform page.
- C. Create a follow-up activity from within the service call.
- D. Create a follow-up activity from the Expenses page.
Answer: C
NEW QUESTION 33
For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. When you need to set up a meeting with the customer
- B. When you need to record a problem for the customer
- C. When you need to plan an appointment at the customer
- D. When you need to send an engineer to the customer
Answer: B,D
NEW QUESTION 34
Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.
- A. Activity, Project,Opportunities
- B. Activities, business Partner, Skills
- C. Projects, skills, Service Call
- D. Activity Service Call, Quotations
Answer: C
NEW QUESTION 35
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.
- A. Assign correct CRUD to user group
- B. Enable business rule
Answer: A,B
NEW QUESTION 36
How do you activate the integrated Checkout feature in SAP Field Service management Mobile App?
Note: There are 3 correct answers to this question.
- A. Create Custom Business Rules
- B. Adjust Cloud Account settings
- C. Activate Permissions
- D. Configure Checkout workflow step
- E. Enable Company Settings
Answer: C,D,E
NEW QUESTION 37
Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.
- A. Service call
- B. Service contract
- C. Item
- D. Equipment
- E. Smartform
Answer: B,C,D
NEW QUESTION 38
What format is used for API Exchange? Choose the correct answer.
- A. XSD
- B. JSON
- C. XML
- D. HTML
Answer: B
NEW QUESTION 39
As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.
- A. Availability Status
- B. Booked assignments
- C. Worktime pattern
- D. Missing Skills
Answer: A,D
NEW QUESTION 40
As a business, you want to build up your pool of crowd workers. Which entities best describe crowd workers?
Note: There are 3 correct answers to this question.
- A. Partners
- B. Subsidiaries
- C. Dispatchers
- D. Managers
- E. Freelancers
Answer: A,B,E
NEW QUESTION 41
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.
- A. Organization of parts for a particular activity and reservation of stock
- B. Enabling stock integration with ERP for standalone scenarios
- C. Reserve parts for service call reporting
- D. Is used to book material in advance for a technician
Answer: A,D
NEW QUESTION 42
Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.
- A. EXPENSE
- B. ACTIVITY
- C. MILEAGE
- D. WORKTIME
Answer: A,C
NEW QUESTION 43
How can you translate a smartform? Choose the correct answer.
- A. Export it to XML, translate and Upload
- B. Maintain the translation of the smartform in company settings
- C. Download it Microsoft word, translate and then upload
- D. Select the Translation language within the Designer
Answer: A
NEW QUESTION 44
Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. Sophisticated cloud firewall
- B. Outage protection
- C. SSL-encrypted cloud communication
- D. Hardware redundancy control
Answer: A,C
NEW QUESTION 45
Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.
- A. QR Codes
- B. Moment-sets
- C. Workflow assignments
- D. Branding
Answer: A
NEW QUESTION 46
What does the dispatcher need to do when searching for a technician in the planning board? Choose the correct answer.
- A. Use a filter
- B. Use a business rule
- C. Use a UDF
Answer: A
NEW QUESTION 47
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
- A. Users can modify report templates.
- B. Users can delete report templates.
- C. The SAP support team can modify report templates.
- D. Administrators can preview report templates.
Answer: B,D
NEW QUESTION 48
How would a field service technician update the service assignment Status? Choose the correct answer.
- A. By adding a checklist
- B. By Setting the relevant workflow step
- C. By navigating to the address on the Service assignments.
- D. By opening the Service assignments.
Answer: B
NEW QUESTION 49
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