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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Backup, Restoration, and System Upgrades | - Backup strategies and procedures - System restoration and recovery processes - Upgrade planning and execution |
| Understanding of Avaya IP Office Platform and Security Administration | - Core platform components and architecture - Security administration and service users - Session Border Controller and SIP security concepts |
| System Status, Troubleshooting, and Alarm Management | - System Monitor and debug tools - System Status Application monitoring - VoIP troubleshooting (latency, jitter, lag) - ISDN/PRI troubleshooting and alarm handling |
| Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
| Call Flow Configuration and System Monitoring | - Incoming Call Routes (ICR) and call handling - SIP line behavior and en bloc dialing - System Status Application (SSA) usage - ARS short codes and routing control |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running.
Which application should you use, and what steps would you take to confirm the status of the applications?
A) Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X® Portal.
B) Monitor Application, check the status of the applications on the home screen dashboard.
C) Application Server, log in and run a command to check the status of the applications.
D) Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X® Portal.
2. To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?
A) a Test Variable action with a week planner set with the office hours days of the week and times
B) a Test Condition action with a week planner condition set with the office hours days of the week and times
C) a Test Profile action with a time profile set with the office hours days of the week and times
D) a Test Condition action with a week planner variable set with the office hours of the week and times
3. Within the Configuration Wizard, which specific field must be populated first, before any other fields become visible?
A) User Configuration
B) System Configuration
C) Network Configuration
D) Ignition Configuration
4. What is the mechanism used to send alarm notifications to an IP Office support engineer?
A) Trivial File Transfer Protocol (TFTP)
B) Simple Network Management Protocol (SNMP)
C) Simple Mail Transfer Protocol (SMTP)
D) Session Status Application (SSA)
5. Where is the TCP Streaming Tool located?
A) In the Web Manager Application
B) In the Manager Application
C) In the System Status Application (SSA)
D) In the Monitor Application
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |






