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GAQM CLSSMBB-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lean Process Improvement | - Lean thinking tools and Kaizen events - Toyota Production System, seven wastes - PDSA cycle, R-DMAIC-S model |
| Topic 2: Define Phase | - SIPOC/COPIS mapping - Baseline performance, Rolled Throughput Yield, Six Sigma statistical definition - Project charter, team dynamics, facilitation - Kano Model, Quality Function Deployment - VOC/VOB/VOP, CTQ/CTC/CTS, CTQ tree |
| Topic 3: Analyze Phase | - Parametric and non-parametric hypothesis testing - Common vs special cause variation - Simple, multiple and curvilinear regression - Root cause tools: Fishbone, Pareto |
| Topic 4: Pre-Define Phase | - DMAIC vs DFSS - Project prerequisites and prioritization matrix - Financial metrics: NPV, IRR - Enterprise vs line-of-business perspective |
| Topic 5: Improve Phase | - Design of Experiments: principles, full/fractional factorial, response surface - Cost-benefit analysis, solution prioritization, Pugh Matrix |
| Topic 6: Organizational Roadblocks and Lean Management | - Overview of continuous improvement, Lean and Six Sigma - Lean concepts: TAKT Time, Cycle Time, PCE, Lead Time, SWIP, Setup/Changeover time - Organizational roadblocks and resistance analysis - Lean tools: 5S, Kaizen, SMED, Heijunka |
| Topic 7: Measure Phase | - Data types, scales, distributions, central tendency, dispersion - Measurement Systems Analysis: Gage R&R, stability, capability (Cp, Cpk, Cpkm) - Graphical analysis, normality testing, Weibull distribution |
| Topic 8: Control Phase | - Variable and attribute control charts - Control plan, project closure, TPM introduction - Taguchi's Loss Function |
