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EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. The first phase of new ITaaS service introduces the offering to 10% of the engineering organization. The IT organization leverages the management tools used in their traditional data center processes to provide visibility into silos and control of the infrastructure. They also have adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs. The IT organization is concerned about the extensive amount of time and resources spent determining the cause of the issue.
As a consultant, what should you recommend to prevent these types of service issues?

A) Contract with an outside organization that has extensive experience in resolving cloud service issues
B) Redesign the service offering with an emphasis on less complexity and interdependence
C) Configure the incident management system to identify issues and resolutions
D) Upgrade the management tools to provide holistic visibility into the service dependencies

2. A company has deployed a fully operational, private PaaS service. The service catalog links to an orchestration engine that builds servers automatically.
What is the primary reason the IT security risk team is proposing the use of strong authentication for all service catalog users?

A) Because the catalog is used to define service contracts, an unauthorized user could adjust service level agreements.
B) Because the catalog is used to define resource pools, an unauthorized user could impact the production systems.
C) Because the catalog triggers orchestration actions, an unauthorized user can trigger a denial of service attack.
D) Because the catalog is responsible for the authentication of users who manage the CMDB, they must be strongly authenticated.

3. Refer to Scenario 4.
A construction firm with a substantially virtualized IT infrastructure wishes to consider cloud enablement next, as part of its logical progression to ITaaS.
As a first step, the firm plans to transition one relatively low-risk service -- daily backup -- to a public CSP. The existing backup strategy involves array-based cloning, followed by backup of the clones with dedicated servers. The system is functional; however, since the backup target device is due for a technology refresh, the firm is open to alternatives.
In evaluating alternatives, the key consideration is the ability to meet backup windows for daily incremental backups during the work week.
As advisor to this firm, you have conducted a quick assessment of the candidate applications and storage involved in daily backups. Relevant details are presented in the exhibit.

Your second goal is to demonstrate that the CSP solution will suit even the most demanding application relative to backup needs.
Which application would you select for this test?

A) Finance
B) Eng CAD/CAM
C) SCM
D) Messaging

4. You are reviewing an organization's IT decision making processes in preparation for ITaaS. IT has a history of implementing technologies and solutions that don't meet the needs of the enterprise. What would you recommend to solve this problem?

A) Services should align to business objectives and be implemented through orchestration
B) Services should align to IT goals and be placed in a service catalog
C) Services should align to IT goals and be implemented through orchestration
D) Services should align to business objectives and be placed in a service catalog

5. The line of business (LOB) Services Product Manager has asked you to implement a solution that monitors the actual resource utilization of your company's private cloud infrastructure.
This solution should gather actual statistics of utilization and relate them back to the actual infrastructure costs to show the realized cost to run the vApp within the company's private cloud.
Which software solution would best fit the requirements of the LOB Services Product Manager?

A) VMware vCenter Configuration Manager
B) VMware vCenter Chargeback
C) VMware vCenter Operations
D) VMware vCloud Director

Solutions: