Career Path
The individuals who complete the ITIL ITILSC-SOA exam and earn the related certification can explore various positions. They can work in the field of IT management and think about the following job roles: a Service Portfolio Manager, a Supplier Relationship Manager, an IT Finance Manager, as well as a Service Level Manager. The average remuneration for these titles is $98,000 per year.
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Preparation Process
ITIL ITILSC-SOA requires thorough preparation, so the applicants need to be pretty serious about it. They may consider using the official training course designed to help the students understand five ITIL lifecycle stages. These include service strategy, service transition, service operation, service design, as well as continual service improvement. Moreover, the course proposes guidance on the best way to develop service offerings for the support of users and business needs. The specialists can find the details of this training option on the certification webpage.
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Entry Criteria for ITILSC-SOA Test
If you are in need of training and testing for the ITILSC-SOA exam, the qualification is to first hold the certification that is called the ITIL Foundation. Also, those with the certificates below can qualify for the ITILSC-SOA:
- The ITIL Expert certification in ITSM, which was achieved through the bridging routes of Service Manager or even Practitioner.
- Earlier ITIL V2 Foundation version as well as Foundation Bridge;
More qualifications that candidates for such a test are to have include:
- Demonstrating that they are familiar with the terminology associated with IT and are aware of the strong recommendation of SOA as a concept within one’s business surrounding;
- Experience operating in the capacity of service management within a surrounding belonging to a service provider and being concerned with at least any one of the management processes in addition to activities below:
- Management of service portfolio;
- Demand management;
- IT services financial management;
- Supplier management;
- Management of catalogue services;
- Management of service levels;
- Management of business relationships.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
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EXIN ITILSC-SOA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Introduction to Service Offerings and Agreements | - SOA Context
|
| Topic 2: Supplier Management | - Supplier Lifecycle
|
| Topic 3: Financial Management for IT Services | - Financial Processes
|
| Topic 4: Service Portfolio Management | - Service Portfolio
|
| Topic 5: Organizing, Technology and Implementation | - Roles and Responsibilities
|
| Topic 6: Business Relationship Management | - Customer and Business Relationships
|
| Topic 7: Demand Management | - Demand Analysis
|
| Topic 8: Service Level Management | - Performance Management
|
| Topic 9: Service Catalogue Management | - Catalogue Structure and Maintenance
|






