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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Consulting Practices | 14% | - Facilitate successful engagements and adoption - Project management and delivery lifecycle - Discovery, requirement analysis, and solution design |
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
| Implementation Strategies | 15% | - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions - Align sales processes with organizational goals |
| Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Practical Application of Sales Cloud Expertise | 33% | - Leverage Campaigns and integration tools - Build end-to-end sales processes from Lead to Close - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
Cloud Kicksは、営業担当者が新規リードを手動で入力する際に、重複したリードレコードが作成されないようにしたいと考えています。コンサルタントはどのような提案をすべきでしょうか？
- A. リードオブジェクトに対する検証ルール
- B. 重複とマッチングのルール
- C. リードの必須項目
Correct Answer: B 🗳️
Cloud Kicks(CK)は、初のSalesforceリリースに向けた計画を開始しました。CKは、経営陣、関係者、エンドユーザーに今後の変更点や新機能を伝えるため、リリースの包括的なプレビューを作成したいと考えています。CKはコンサルタントに助言を求めています。
コンサルタントはどちらの選択肢を推奨すべきでしょうか？
- A. ボックス入りリリース
- B. リリースマトリックス
- C. リリースノート
Correct Answer: A 🗳️
Cloud Kicksの営業チームは、法人顧客と個人顧客の両方に対してリードを作成できます。Salesforce組織では個人アカウントが有効になっています。
コンサルタントは、リードを個人アカウントに変換するために何をするべきでしょうか？
- A. 会社名欄は空欄のままにしてください。
- B. 連絡先ロールを有効にします。
- C. リードオブジェクトにApexトリガーを作成します。
Correct Answer: A 🗳️
Cloud Kicksはアカウントチームの設定を完了し、本番環境での運用準備が整いました。
コンサルタントは、アカウントチームメンバーのレコードをどのように本番環境に移行すべきでしょうか？
- A. パッケージと一緒に配布します。
- B. データローダー経由で移行します。
- C. 変更セットとともにデプロイします。
Correct Answer: B 🗳️
Cloud Kicksの営業担当者は、自身が所有するアカウントのすべての子アカウントにアクセスできる必要があります。組織全体のアカウントのデフォルト設定は「非公開」です。
営業担当者が親アカウントにアクセスできる場合、どうなりますか？
- A. 子アカウントレコードへのアクセスは、デフォルトのアカウントチームによって制御されます。
- B. 子アカウントレコードへのアクセスは、アカウント階層を介して許可されます。
- C. 子アカウントレコードへのアクセスは手動で共有する必要があります。
Correct Answer: B 🗳️
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