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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which two discovery questions would help you decide if a potential customer is ready for a conversation about the Configure services? (Select two.)

A) How do you make changes to BIOS settings for the new PCs that arrive at your site?
B) How do your employees currently migrate their data?
C) What if you could reassign your IT staff to core business functions instead of spending time managing device rollouts?
D) Do you have employees who travel frequently?
E) How do you manage the complexity of dealing with your devices, network, and software Issues?

2. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Cross Sell Solution
B) HP Sales Central
C) HP Cirrus
D) HP Support Center

3. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

A) HP Sales Central
B) HP Care Pack Central
C) HP Channel Services Network
D) HP Support Center

4. What does the HP Partner First Portal allow partners to do? (Select two.)

A) check warranty coverage
B) create a quote
C) access business selling tools, training, and other resources such as HP Sales Central
D) register and track services
E) access information about HP hardware & services

Solutions: