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Certification Path
ServiceNow-PR000370 is an advanced exam and requires ServiceNow Fundamentals as pre-requisite.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
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Sample Questions
Sample Question(s) are as follows:
Which one of these applications is available to all users?
- Change
- Incident
- Self Service
- Facilities
Correct Answer: D
Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user?
- My Groups Work
- My Teams Work
- My Teams Tasks
- My Groups Tasks
Correct Answer: B
Which one of the following is a definition for transform maps in ServiceNow?
- A map used to add data to encrypted fields
- A map that is used to store the history of the incident records
- A map to determine relationships between fields displaying in an import Set to fields in an existing table
- A map used to trigger Business Rules before the data is queued in the outbound Web Service
Correct Answer: D
Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?
- Related Lists
- Request Types
- Order Guides
- Variable Types
Correct Answer: C
What is the language used for scripting in ServiceNow?
- Jelly
- Java
- AngularJS
- JavaScript
Answer: C
ServiceNow-PR000370 Exam topics
Candidates must know the EPM topics before they start of preparation because it will really help them solving the problems. Our ServiceNow-PR000370 practice test and ServiceNow-PR000370 exams pdf will include the following topics. These are covered in our ServiceNow-PR000370 exam dumps.
User Interface & Navigation
- Lists and Filters
- Forms and Templates
- Branding
- ServiceNow Overview
Collaboration
- Notifications
- Reporting
- Task Management
- User Administration
Database Administration
- Data Schema
- CMDB
- Import Sets
- Application/Access Control
Self-Service & Process Automation
- Workflows/Flow Designer
- Knowledge Management
- Service Catalog
Introduction to Development
- Scripting
- Development
- Migration and Integration
ServiceNow PR000370 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Management and CMDB | - Tables, records, and database structure
|
| Workflow and Automation | - Flow Designer and workflow engine
|
| Service Catalog and Request Management | - Catalog items and request workflows
|
| Platform Overview and Fundamentals | - ServiceNow architecture and cloud platform concepts
|
| User Administration and Security | - Users, groups, and roles management
|
| Reporting and Analytics | - Report generation and dashboards
|






