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Salesforce Certified Slack Consultant Sample Questions:

1. Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

A) Create a workflow where employees can engage by submitting questions.
B) Encourage employees to delete answered questions to keep the channel organized.
C) Ask employees to respond to messages with emoji reactions.
D) Leave posting permissions open to encourage engagement.
E) Restrict posting permissions to include only the session moderators.

2. You are a consultant working with an Enterprise Grid plan client. Your client's Slack Org Admin wants to derive insights for governing Slack as their business grows and matures.
What is the primary tool for Org Admins to monitor and ensure that Slack is driving value?

A) Slack's analytics Web APIs
B) SCIM analytics dashboard
C) Member analytics dashboard
D) Org-level analytics dashboard

3. Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?

A) Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.
B) Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
C) Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.
D) Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.

4. Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?

A) Invite-only
B) Hidden
C) Open
D) By request

5. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Check out the resources in the Slack Help Center.
B) Reach out to the help desk.
C) Take the Slack Admin Certification Prep Course.
D) Contact a Slack Admin.

Solutions: