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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Why is kanban significant to the "pull" system?

A) It specifies the exact quantity of a product that needs to be produced.
B) It is a process that highlights the highest-performing organization.
C) It requires that all work items are sized the same.
D) It is a process that is only for support or maintenance.

2. What would be an organization's next step after it has revised or implemented new operations?

A) Reverse the order of the operation to determine that all workers know how to complete the operation
B) Revise the order of the operation before putting it into service to ensure the order of the operation
C) Follow up to make sure the new operation resolves quality problems
D) Conduct a final analysis of the existing operation one more time

3. Which term means to schedule a job that starts immediately, regardless of the due date?

A) Forward scheduling
B) Finite loading
C) Infinite loading
D) Backward scheduling

4. Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?

A) Job rotation
B) Job enrichment
C) Job entitlement
D) Job rating

5. What are two ways management can assist employees' focus in a just-in-time (JIT) processing environment?
Choose 2 answers

A) Develop an incentive system to reward workers for their efforts
B) Require workers to use free time to do quality control charting
C) Separate the cultures in the organization so there will be no conflicts
D) Ensure that workers receive multifunctional training

Solutions: